Research shows why SkyKick partners are 2X as profitable and 94% will recommend SkyKick to their peers

At SkyKick, our north star is enabling IT partners to build more successful cloud practices and accelerate their profitability. That’s why a just-released research whitepaper by AMI-Partners hit close to home. The study researched over 100 MSPs to find patterns in how some are achieving faster growth and profitability in the cloud than others. We found several of the report’s findings to be both rewarding and highly aligned with what we hear from partners. Particularly including that 95% of partners using SkyKick solutions report a material increase in profitability when compared to other...

Read more

Partner Spotlight: General Networks Corporation

By Ken Jackson on May 29, 2018

General Networks Corporation in Glendale, California is on a mission. Their goal: To use technology to provide value and lasting change.

While this is a pretty broad directive, General Networks’ divisions— Professional Services and Managed Services, each have their own unique way of providing that value. Whether the customer wants to keep their IT systems on-premises or in the cloud, General Networks provides solutions for customers that value their own data and their employees’ experience with technology.

Read more

Choosing the right Cloud Backup Solution for your MSP practice

While your clients might think that moving to Office 365 means automatically getting a built-in backup system, savvy MSPs know that this is not the case. Data loss happens in the cloud, as our previous blog on “The Role of Cloud Backup in Office 365” discussed, and it happens on a surprisingly regular basis. When a “Whoops! I didn’t mean to delete that email/folder/SharePoint site” moment happens, clients that have a robust, easily-accessed backup in place are quite a bit happier than those that do not.

Read more

Meet a SAM! - Sarah Gilbert

By Trent Schwartz on May 14, 2018

What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

Read more

Meet a SAM! - Rick Stenson

By Trent Schwartz on Apr 18, 2018

What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

Read more

The role of Cloud Backup in Office 365

Cloud Backup is becoming a critical component within the cloud management service mix of most IT Solution Providers. Since business continuity and data protection are of paramount importance in a successful MSP practice, this blog seeks to:

  • Share a factual view of the various threats and underlying risks to data in the cloud.
  • Clarify the role of an Office 365 backup solution in a spectrum of related data protection approaches like BCDR, Archiving and Legal Hold.
  • Describe how SkyKick Cloud Backup fits the data protection needs for the customer, while creating more recurring revenue streams...
Read more

Meet a SAM! - Joe Tran

By Trent Schwartz on Mar 23, 2018

What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

Read more

How SkyKick helps migrate from mixed-protocol email environments

SkyKick comprehensive automation streamlines migrations to Office 365 from all the major email protocols. But what if a customer has a mix of source email protocols? Yes, it may add some complexity, especially if there is more than one protocol on a domain. But even then, we have you covered!
Read more

Magnitech Solutions Partner Spotlight

By Ken Jackson on Mar 6, 2018

The team of IT experts at Magnitech Solutions, Inc. in Naperville, Illinois prides itself on providing “white glove” service to clients, who get to enjoy all of the benefits of working with an enterprise-strength IT department but at a fraction of the cost. Their  managed IT services include -site and remote support, cloud services, project work, virtual CIO and more, providing clients a single point of contact to address all of their IT issues.

Read more

Meet a SAM! - Lincoln Crane

By Trent Schwartz on Mar 5, 2018

What’s a SAM? Internally, we call our support technicians SAMs (SkyKick Account Managers) because of their level of technical expertise and their collaborative, consultative approach to helping partners. When partners call into our free, unlimited phone and email support, they immediately get someone with the knowledge to investigate, troubleshoot, and resolve Partner questions.

Read more