Recent Posts from Joshua Dowdy, SkyKick Support Team Lead and Outlook Assistant SME

OUTLOOK ISSUE – New Microsoft Direct Connect feature may prematurely connect Outlook to Office 365

SkyKick has identified the root cause of an issue related to a new Microsoft feature called Direct Connect. Some Partners have reported that customers have stopped receiving new email in their Outlook profile. 

This blog provides details on the issue - both how to avoid the issue and how to resolve it. We’ll post future updates on this issue here.

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